Messaging Pricing

WhatsApp pricing

WhatsApp usage charges consist of Meta’s conversation-based fee and are based on the recipient’s country. A full list of all fees can be found here.

SMS pricing

SMS pricing per country can be found here.

Targeted contact fee

A fee of CHF/EUR 0.02 per targeted contact applies. This fee is fixed regardless of the sender’s or the receiver’s location, and it applies to any and all channels used to contact a guest (e.g. but not limited to SMS, E-Mail, WhatsApp).
This targeted contact fee covers all expenses related to third-party platforms and includes likeMagic’s services, such as WhatsApp Business API usage, E-Mail & SMS delivery via Bird, technology integration, support, management, and storage services.

Custom phone number

A custom phone number is a branded number (landline or mobile) used for messaging guests from likeMagic. 

You can set up a custom phone number for SMS, WhatsApp, or both. The number is chosen based on your company’s location, ensuring that all guests receive messages from your unique phone number. Additionally, a custom number can be purchased for each brand or hotel within your account.

The custom phone number is a paid feature, priced at CHF/EUR 15 per month per line (or according to your contract terms).