The Promo Codes feature allows to create and manage discount codes that guests can apply when making reservations. Each code includes configuration options like validity dates, visibility, discount type, and whether it applies to city tax.
Content:
- Location
- Table overview
- Creating a Promo Code
- Actions
- Editing a Promo Code
- Deleting a Promo Code
- Conclusion & Notes
Location
You can access the Promo Codes feature by navigating to:
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Account
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Settings
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Promo Codes
This opens the Promo Codes Configuration table, which lists all available promo codes for the property.
Table Overview
Each row in the table represents a promo code and includes the following columns:
Column |
Description |
---|---|
Promo Code |
The code entered by the guest during booking |
Single usage |
Whether the promo code can be used only once per guest (True/False) |
Discount type |
Type of discount: Absolute (fixed value) or Percentage |
Used |
Indicates whether the code has already been used (True/False) |
Discount amount |
The value of the discount, shown with % or exact currency (CHF/EUR etc.) |
Discount hidden |
Boolean indicating the code will not be displayed to guests (True/False) |
Discount city tax |
Indicates whether the code also applies to city tax (True/False) |
Active |
The time window when the promo code is valid and can be used (Date&Time) |
Booking |
The valid booking window (i.e. stay period) for which the code applies (Date&Time) |

Creating a Promo Code
Click the “+ Add Promo Code” button to open the creation modal:
Field |
Description |
---|---|
Promo code (Required) |
The actual code guests will enter |
Promo code type |
Choose between Percentage (e.g. 10%) or Amount (e.g. €20) |
Discount amount (Required) |
Value of the discount |
Code availability (Required) |
Date and time range during which the code is active |
Reservation dates |
Date and time range for the stay period that the code applies to |
Discount hidden |
If checked, the code won’t be visible to guests only usable if known |
Single usage |
If checked, the code can only be used once |
Discount city tax |
If checked, the discount will also reduce the city tax amount |

Actions
Each code in the list has a context menu "..." with the following actions:
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Edit: Opens the promo code in a modal to change its configuration
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Delete: Removes the code from the system
Editing a Promo Code
To edit an existing code:
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Click the ... button on the right side of the code row
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Select Edit
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The same modal as the "Create" flow will appear, pre-filled with the code’s details
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Make changes and click Save to apply them

This example displays the change of an invalid Promo Code, showing the error message
Deleting a Promo Code
To remove a promo code:
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Click the ... button on the right side of the code row
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Select Delete
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Confirm the deletion in the prompt (if shown)
Once deleted, the code can no longer be used or recovered!

Conclusion & Notes
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A guest must manually enter the promo code during the booking process
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Overlapping date windows (availability and reservation dates) may result in ineligible promo code
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Expired codes will be visually flagged in the table with a red warning
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Percentage-based and fixed-amount discounts cannot be combined on a single code