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      Accessibility Statement

      Effective Date: 28.06.2025 Last Updated: 27.06.2025

      Our Commitment to Accessibility

      likeMagic AG  is committed to ensuring that our hotel management software is accessible to all users, including guests with disabilities. We follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and comply with the European Accessibility Act (EAA).

      About Our Software

      Our hotel management software provides essential hotel operations including guest check-in/out, digital contract signing, booking management, and payment processing.

      Accessibility Standards

      Our software conforms with were applicable:

      • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
      • European Accessibility Act (EAA) requirements

      Compatibility with browsers and assistive technology

      likeMagic AG software is designed to be compatible with the following technologies:

      Desktop Browsers:

      • Chrome
      • Safari
      • Firefox
      • Edge

      last 2 versions


      Mobile Browsers: 

      • Chrome
      • Safari

      latest 2 versions

      likeMagic AG software  is not compatible with:

      • browsers older than 2 major versions

      Our software is designed to work with common assistive technologies including screen readers voice recognition software, and keyboard navigation tools on supported browsers.

      Known Limitations

      Digital Signature Process

      Limitation: The touchscreen signature feature may not be accessible to all users.

      Alternative methods available through hotel staff assistance.

      Assessment approach

      likeMagic AG assessed the accessibility by the following approaches:

      • Testing engine axe-core to validate WCAG 2.1 Level AA conformity

      Contact and Feedback

      For accessibility inquiries or feedback:

      Contact: hello@likemagic.tech

      Complaints

      If you encounter accessibility issues, you may:

      1. Contact us directly using the information above
      2. File a complaint with your national accessibility authority

      Ongoing Improvements

      We conduct regular accessibility audits and continuously work to improve our software's accessibility.

       

      Last Accessibility Audit: 27.06.2025 - WCAG 2.1 Level AA conformant
      Review Schedule: Annual